Sarnia HVAC Pros ("we," "us," or "our"): your privacy matters when you visit our website or reach out for a quote. This policy describes the personal information we gather through this site, the purposes it serves, and the steps we take to keep it safe, so you can engage with our team with confidence.
Details You Provide
If you contact us for a quote, we collect the basics: who you are and how to reach you. That means your name, telephone number, and email, plus the service address and a few lines about what you need, such as a repair, an installation, or routine maintenance.
How We Use Your Information
We keep the uses narrow and practical. Information from your request supports communication about that request: replies to your questions, quotes for the work, appointment reminders, and coordination of service visits. Your details are never used to build advertising profiles, and we make no exception to this rule.
How We Protect Your Information
Our commitment is straightforward: your information stays within tight boundaries. We apply reasonable security practices to prevent unauthorized access, disclosure, or loss; internal access is granted sparingly and by need; and when records reach the end of their retention period they are destroyed. No list of our customers is ever put up for sale.
Cookies on This Website
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
Analytics and Your Privacy
Measurement on this website stays modest and anonymous. When analytics are collected, they capture general activity such as how often a page is viewed and for roughly how long, all pooled together so no single person stands out. These summaries guide small improvements to content and layout, nothing more.
Your Privacy Choices
Access, correction, and deletion are rights you can exercise without fuss. A note to the address below is all it takes for us to show you the personal information on file, amend anything that needs amending, or close out your record. You can also ask us to stop contacting you at any point.
Contact Us
For anything related to your privacy, from a quick question to a formal request concerning your records, the fastest route is a direct message to our office, and the details you need to do so are right here:
Sarnia HVAC Pros
Email: [email protected]
Sarnia, ON